Spotify Errors Solutions: Complete Guide

Last Updated on February 18, 2023

Spotify errors always are a bothering experience for us especially when we want to log in to our Spotify account from Spotify app or Spotify web player and pair our Spotify account to different kinds of Spotify players like your Apple watch or Alexa.

Here we will describe how you can solve some of these problems.
In this article you will find:

• How to Check Spotify is Down
• Spotify Errors on Ps4
  • Play Station Says Spotify Wasn’t Installed?
• Spotify Errors on iPhone
• Spotify Errors on Apple Watch
• Spotify Errors on Alexa
• Spotify Errors on Roku
• Spotify Errors on SONOS
• Spotify Errors on Samsung Tv
• Why is My Spotify Pausing?
• Spotify Errors
  • Code 3
  • Code 4
  • Code 7
  • Code 17
  • Code 30
  • Code 102
  • Code 127
• Why is Spotify not working?
• How Do I Clear Spotify Cache?

How to Check Spotify is Down?

If you get the Error from Spotify, no matter which error, you first need to check whether Spotify is down or not!
We can recommend you these methods to check this issue:
1- Downdetector website: from this website, you can check each website you want, like Spotify, and make sure that it works properly.

2- Spotify status page: On the Spotify status page, you can also check the current status of all Spotify services.

3- Check the Social media of Spotify: Spotify frequently updates its social media, like its Twitter (@SpotifyStatus), with information about any outages or issues.

4- The last thing we recommend to you is to check this problem with your friends who have Spotify accounts or in an online community to make sure that whether this problem comes from your devices or all Spotify users have the same problem.

Spotify Errors on Ps4

If your PS4 and Spotify App are both updated versions, and your country is not the obstacle for using Spotify, so look what we recommend you below.

Play Station Says Spotify Wasn’t Installed??

One of the errors on Spotify app that you may face is you already have a Spotify app on your PlayStation but your device keep telling you that you don’t have it, also lead you to go to the play store to download it and you even can’t reinstall it, so these solutions are for you:

• If you have Spotify installed on an external HDD:
• turn off your PS4
• unplug it
• reboot it
• install Spotify on your system.

When you plug back your external HDD, your PS4 will tell you that Spotify is installed in 2 different places, delete the external HDD one and kept the one on the system’s built-in HDD, and check if Spotify plays music again.

• If you do not have an external HDD:
• turn off your PS4
• hold the power button until the second beep (this boots your PS4 into safe mode)

It should tell you to plug in your controller and hit the PS4 button. After the controller setup, there should be a menu with multiple options on it, select rebuild database and wait for it to finish. After reboot and rebuild Spotify should be fixed, if not, then refer to option three below.

• If the previous steps didn’t work, it is time to delete all your data on your PS4:
•  back up everything you need to keep
• Boot into safe mode
• initialize PS4
• reinstall all your software

In addition to the above, you can also control the following to solve your problem: by solving each of these, you may solve your problem.
1- Restart the app: By closing your Spotify app and reopening it, you may solve your problem because this step can solve some minor issues that you may have.
2- Restart your PS4: You may solve some system problems by following these steps.

• shutting down your play station.
• Unplug your play station
• Plug your PS4 back
• Turn your PlayStation on.

3- Check your internet connection: make sure that your internet connection is stable; for that, you can check other apps or websites from your device to make sure that you have an internet connection and by using some free website like “Speedtest.net” you can check the speed of your download and upload and make sure that you have a stable connection.

4- Clear the cache of your PS4: Go to the address below and clear the cache for the Spotify app; it may also help you to fix your problem:
Go to the PS4 settings > Application Saved Data Management > Saved Data in System Storage > Delete.

5- Check for updates: Make sure that your Playstation and your Spotify app are up to date; for that, follow these steps:
Go to the PS4 settings > System Software Update > check for updates
6- Reinstall the app: the last thing we can recommend to you is uninstalling the Spotify app and then reinstalling it.

Spotify Errors on iPhone

If you use your iPhone for listening to your desired music from Spotify, but you face some errors when you want to use it, I recommend following these steps to solve your problem:

1- The first step that may solve your problem is Loging out and log in again

2- Restarting the Spotify app is the other step that you should do; force-close the app by swiping up from the bottom of the screen and swiping on the Spotify app > Reopen the app and see if the error persists.

3- The other things that you should check is Spotify server status, for that you can use Downdetector site.
4- Restart your phone.

5- Check your internet connection.
6- Check whether your Spotify app is up-to-date; for that, go to the Apple store and check the Spotify app. by updating your Spotify app, most of the bugs or issues of your app will fix.
7- The next step is clearing the cache of the Spotify app; for that, follow these steps:
Go to “Settings” > “Storage” > “Spotify” and select “Clear Cache.”
8- Reinstall the app: If none of the above steps work, try deleting the Spotify app from your iPhone and then reinstalling it from the App Store.

9- Disable your iPhone restrictions

10- Check your subscription and make sure that your subscription is still active.

If none of these steps work, please get in touch with Spotify support.

Spotify Errors on Apple Watch

Installing the Spotify app on your Apple Watch allows you to control music playback on your connected iPhone, view recently played songs, and browse playlists. Besides, you can listen to music via Spotify offline, so you can listen to music when you are going jogging or outside of the city, and you don’t have access to an internet connection.
But sometimes, when you use the Spotify app on your apple watch, you face some errors and problems; here, I will introduce some methods for solving your problem.

1. Restart the Spotify app: Force close, then restart the Spotify app on your Watch; by this method, you can often fix minor issues.
2. Reboot your Apple Watch.
3. Check your internet connection: Make sure your iPhone and Apple Watch are connected to the internet, and the connection is stable.
4. Check for updates: Make sure your iPhone and the Spotify app are up to date. Go to the App Store and check for updates.
5. Make sure the Spotify app is installed on your Apple Watch: Spotify is a standalone app on the Apple Watch and needs to be installed separately.
6. Check if the Spotify app is synced: Go to the Watch app on your iPhone, and in the Installed on Apple Watch section, check the Spotify app is selected.
7. Check your Spotify subscription: Make sure your subscription is still active and check if there is any payment issue because to connect your Spotify app to your Apple Watch, you should upgrade your account to premium.

Spotify Errors on Alexa

After installing Alexa app on your device and buying one of the Spotify premium plans, you can integrate Spotify with Alexa, Amazon’s virtual assistant.

Then you can play music, podcasts, and other audio content on Alexa-enabled devices such as the Amazon Echo and Echo Dot. 

But sometimes, when you want to use Alexa, you need some help with some errors and difficulties; here, I want to explain some solutions to solve this issue.

• Go to the down detector site and check whether Alexa is down.
• Incorrect login information: it’s possible the information you entered for setting up Spotify on Alexa needed to be corrected; recheck your data.
• Incompatible devices: Ensure that the device you are trying to play Spotify is compatible with Alexa.
• Internet connection: A weak or unstable internet connection can cause playback issues. Make sure your device is connected to a strong and stable network.
• Spotify account type: You need a premium plan to connect your app to Alexa.
• Update your Alexa app or Spotify app.
• Alexa doesn’t have the necessary permissions to access Spotify on your device.
• Make sure you have an account on the Amazon Alexa app.
• Disable the skill from Alexa and re-enable it.
• Unpluge and pluge it back.
• Unlink your Spotify and Alexa accounts. Find how here.
• Turn your Echo speaker off, turn on your Echo speaker, and link your accounts again.
• Restart your router by unplugging it from power for at least 15 seconds.
• Log out from your Spotify account, restart your phone, and log back in.
• Reinstall the Spotify app on your device and set it up again with Alexa.

Spotify Errors on Roku

Roku is a streaming player and Smart TV platform that you can connect your Spotify account to and listen to your desired music, podcasts, and other audio content on your TV.

Sometimes when you want to connect the Spotify app with Roku, you may face some errors and issues, here I want to give you some recommendations to solve your problems:

• Check the down detector for ROKU.
• Incompatible devices: Ensure that the device you are trying to play Spotify is compatible with Roku.
• Internet connection: Ensure your device is connected to a strong and stable network because an unstable internet connection can cause playback issues.
• Ensure your Spotify Premium plan is active: You cannot connect your free Spotify account to other devices.
• Update your Spotify app.
• Roku doesn’t have the necessary permissions to access Spotify on your device.
• Incorrect login information: Make sure you use the correct Spotify account login information when setting up the integration on Roku.
• Spotify is not available in your region.

Spotify Errors on SONOS

SONOS is a wireless speaker system to which you can connect your Spotify account and listen to your desired music, podcasts, and other audio content.

If you cannot connect your Spotify app to SONOS, we recommend you try these solutions to solve your problem:

• First, I recommend you ensure the Roku platform works correctly; you can use the down detector site.
• Incompatible devices: Ensure that the device you are trying to play Spotify is compatible with SONOS.
• Internet connection: A weak or unstable internet connection can cause playback issues. Make sure your SONOS device is connected to a strong and stable network.
• Spotify account type: For connecting your account to Sonos, you need a premium account.
• Update your Spotify app.
• SONOS doesn’t have the necessary permissions to access Spotify on your device.
• Incorrect login information: Make sure you use the correct Spotify account login information when setting up the integration on SONOS.
• Spotify is not available in your region.
• The Spotify app is not set as the default music service on your SONOS device.
• Turn on “Device Broadcast Status” in the Spotify app settings (wait for at least 5 minutes).

Spotify Errors on Samsung Tv

You can connect your Spotify premium account to your Samsung Tv and listen to your desired song with higher quality. Still, sometimes you may face some errors; here, I want to recommend you some solutions for solving these errors:

• The first step is restarting your Spotify app on your device and TV.
• I recommend reinstalling the Spotify app on your TV in the second step.
• Ensure that your Samsung TV is compatible with Spotify.
• A weak or unstable internet connection can cause playback issues. Make sure your Samsung TV is connected to a strong and stable network.
• Restart your WiFi and try a different WIFI connection.
• Make sure you use the correct data to log in to your Spotify account when setting up the integration on Samsung TV.
• You need a Premium account to pair your Spotify account to your TV.
• Make sure that your Spotify app is up-to-date.
• Samsung TV doesn’t have the necessary permissions to access Spotify on your device.

Why is My Spotify Pausing?

1. Turn Off Low Power Mode
2. Turn Off Data Saver Mode (Settings > Battery > Low Power Mode)
3. Turn on and off your headphone Bluetooth
4. Restart Your Device
5. Sign Out Everywhere
6. Connect or Disconnect from WiFi
7. Reinstall Spotify

Spotify Error Code 3

Sometimes, when you want to log in to your Spotify account, you may face error code 3. this error happens when you can not connect to the Spotify servers. To solve this error, I have some recommendations for you:

1- Stable internet connection is an essential factor that you should have for connecting to Spotify servers; for that, you can check your internet speed by using some sites like Fast.com

2- Clear your browser’s cache and cookies, and then try it again. You may solve your problem by doing it.

3- Check your firewall on your computer; some ad-blockers or firewalls may prevent Spotify from connecting to its servers, so you can disable them and see if your problem is resolved or not.

4- Restarting your device is the other thing that you can try to solve your problem.

5- Using an up to date can also help you solve your problem, so check your Spotify app and make sure it is up-to-date; for that, go to your app store and check if your Spotify app is up-to-date.

6- You can try other methods to Log in to your account, for example, by your Facebook account or email.

7- Sometimes, VPN blocks your access to the Spotify server. Turn it off and try it again. 

If none of the above steps work, try contacting Spotify’s customer support for further assistance.

Spotify Error Code 4

How to Solve?

• Restart your PC
• Try to use a different DNS
  •  Press windows key +R on your keyboard to open run dialog box
  • Type ncpa.cpl
  • Press OK
  • go to “Network connection settings”
  • Click on your active network adapter
  • Click on “properties” (at the drop-down menu)
  • Go to Located “internet protocol version 4 tcp IPv4”
  • Highlight the selection
  • Click on properties
  • Go to “Protocol version 4”
  • Stay in the general tab
  • Click on “use the following DNS server addresses”
  • Set “Preferred DNS server” to 8.8.8.8
  • Set “Alternate DNS server” to 8.8.4.4
  • Check the “validate settings upon exit” box
  • Click on “OK”
• Change the Proxy type in Spotify
  • Open Spotify
  • Open the settings (in log in box)
  • Go to the “Proxy”
  • Click on drop down menu
  • Choose no proxy from auto detect
  • Then choose http
  • Then change to sox4
  • Then to sox5
  • Click on update proxy

• Add Spotify to the exception list of your antivirus software

Spotify Error Code 7

How to Solve It?

• Go to your PC setting
• Go to “Network & Internet”
• Hit the “Ethernet” section
• Select “Change adapter options” from the right-side list
• Go to the properties of Your active Wi-fi connection
•  Click on “Internet protocol version 4 tcp IPv4”
• Go to its properties
• Click “OK”
• close it
• Go and search “Internet options” on the start bar of your PC
• Select “connection” from the items
• Go to “LAN settings”
• Check for “Automatically detect settings”
• Click on “OK”
• Restart your PC

Spotify Error Code 17

Spotify Error code 17 is related to the installation of the Spotify app, and a variety of reasons can cause it:

1- The installation file of your Spotify app on your computer is corrupted or damaged.

2- The Spotify app on your system needs to be installed completely.

3- Spotify app is not compatible with your device.

4-Your Antivirus or firewall blocked the installation or updating Spotify app on your system.

5- If you restrict the installation or updating of the Spotify app by user account permission on your system, you may face this error.

How to Solve?

To solve the code 17 error, you can follow these steps:

1- Reinstall the latest version of the Spotify app on your system.

2- Disable your firewall and Antivirus on your system and try to install or update your Spotify app and then activate your firewall or Antivirus on your system.

3- Ensure you have permission to install or update the Spotify app; try administering the account on your system.

4- Run as administrator for installing the Spotify app; for that right, click on the installation file and select “Run as administrator.”

5- Run Spotify in the compatibility mode

• Right-click on the Spotify’s icon
• Select “properties”
• Go to “compatibility” tab
• Under compatibility mode, check for “Run this program in compatibility mode for” and select your windows
• Save in and then run your Spotify.

6- You also can choose Run compatibility troubleshooter to fix other issues.

• Uninstall your Spotify and Reinstall it

7- If these two solutions didn’t work for you and you can not fix the issue on Spotify then try these ways:

1. Press Windows key + R on your keyboard
2. Type %appdata% on it to be opened
3. “Roaming” folder will come up
4. Scroll down to reach “Spotify” folder
5. Click right on “Spotify” application icon
6. Choose “open”

If none of these solutions work, you can contact Spotify support.

Spotify Error Code 30

There are several reasons for Spotify Code 30 Error; I want to explain some of them here and recommend some solutions for each of them:

User’s account or payment information problem:

 One reason for the 30 error code on Spotify is an issue with the user’s account or payment information. It can also mean the user’s subscription has been canceled or expired. To resolve the issue, you can follow these steps:

1. Check your user’s account and payment information to ensure that it is up-to-date and accurate, and make sure that your payment method is valid and the billing information is correct.
2. Your user subscription is expired: Ensure that Your user’s subscription is active; if the subscription has expired, renew it.
3. Log out of the Spotify account and then log back in.
4. Try using a different device or internet connection.
5. Clear the Spotify cache and data on the device.
6. Check for any updates available for the Spotify app.
7. Contact Spotify customer support if the issue persists.

Spotify Proxy is Activated

The other reason you may face a 30-code error is that your Spotify proxy is activated. You can follow these steps to solve this problem:

If you are experiencing Spotify error code 30 while using a proxy, there are a few steps you can try to fix the issue:

1. Disable the proxy and check if the error code 30 still appears. Some proxies may not be compatible with Spotify, causing the error to occur.
2. Try using a different proxy server or a different proxy provider.
3. Check that the proxy is not blocking Spotify’s servers. Some proxies have a list of blocked websites or apps, so you should check if Spotify is included in the list.
4. Ensure that your proxy configuration is set up correctly and that you have the latest version of the proxy software.
5. Clear your browser’s cache and cookies.
6. Your proxy changed your IP address and location, and if you are using a free Spotify account, it may cause some problems.
7. If the issue persists, contact Spotify customer support for further assistance. They can provide more specific troubleshooting steps based on the user’s account and device information.

Using Third-Party VPN: you can try the following steps if you’re experiencing Spotify error code 30 when using a third-party VPN:

1. Disable the VPN and check if the error code 30 still appears. Some VPNs may not be compatible with Spotify, causing the error to occur.
2. Try connecting to a different VPN server or use a different VPN provider.
3. Check that the VPN is not blocking Spotify’s servers. Some VPNs have a list of blocked websites or apps, so you should check if Spotify is included in the list.
4. Ensure that your VPN configuration is set up correctly and that you have the latest version of the VPN software.
5. Check your network connection and ensure it is stable and not experiencing any issues.
6. If the issue persists, contact Spotify customer support for further assistance. They may be able to provide more specific troubleshooting steps based on the user’s account and device information.

It’s also important to note that using a VPN can sometimes change your IP address and location and may block some features, so if disabling the VPN solves the problem, it’s better not to use it while streaming Spotify. Additionally, some VPNs are known to cause compatibility issues with Spotify, so it’s best to use a reputable VPN provider.

You are in a different country: If you are receiving Spotify error code 30 while you are in a different country, it may be due to regional restrictions on the content available on Spotify. Some songs or artists may not be available in certain countries due to licensing agreements.

Here are a few steps you can try to fix the issue:

1. Try connecting to a VPN server in your home country and see if the error code goes away.
2. Check if your Spotify account is set to the correct country. You can do this by going to your account settings on the Spotify website.
3. Try accessing Spotify from a different device or internet connection.
4. You can buy a Spotify premium subscription, download your desired songs and playlists, and listen to them offline, even when traveling.
5. Contact Spotify customer support for further assistance. They may be able to provide more specific troubleshooting steps based on the user’s account and device information.

Firewall blocked the Spotify connection: you can try the following steps to fix Spotify error code 30 if you suspect your firewall is blocking the connection:

1. Disable your firewall temporarily and check if the error code goes away. If it does, you will need to configure your firewall to allow Spotify to run on your device.
2. Check the firewall settings and ensure that Spotify is not blocked or restricted. Look for rules or settings that block or restrict access to Spotify and remove or modify them.
3. Add Spotify to your firewall settings list of allowed applications or programs.
4. Check for any updates available for your firewall software and ensure that you have the latest version installed.
5. Restart your device and try reassessing Spotify.
6. For further assistance, contact Spotify customer support. Depending on the user’s account and device information, they can provide more specific troubleshooting steps.

It’s essential to keep in mind that you can set up firewalls to protect a network. Sometimes, they can block or restrict access to certain websites or applications, so it’s crucial to check firewall settings and add Spotify as an allowed application to avoid further problems.

How to Solve?

• Solve your payment information problem.
• Disable Spotify Proxy Server
• Disable Third-party VPN
• Change the account Country
• Change your firewall setting

We explained how you could do this in the previous section😊👆

IF you still have your problem follow the steps below:

• Uninstall the Spotify app
• Clear all data that has left on your PC for Spotify in Drive C
• Restart your PC
• and then reinstall Spotify

If it didn’t work for you, try this:

• Go to Notepad
• Right-click on it
• Select “Run as administrator”
• Go to your files on the local dick C
• Click on “Windows” folder
• Go to “system 32” folder
• Go to “Drivers” folder
• Open “etc” Folder
• Double click on “hosts”
• Open it in Notepad
• You will see this:    

• Look at the part of “For example”

• If you saw any line that contains Spotify, you need to get rid of it

• Delete the Spotify line if you see any

• Save the Notepad and close it

If you don’t see any Spotify lines in your Notepad, So the third solution is to contact Spotify Support.

Spotify Error 102

Spotify Error 102 typically occurs when there is a problem connecting to Spotify’s servers. Error 102 can happen for a variety of reasons, including:
Internet connectivity issues: If your internet connection is unstable or slow, Spotify may not be able to connect to its servers, and you may see Error 102.
Firewall or antivirus software: If you have a firewall or antivirus software blocking Spotify’s internet access, you may see Error 102.
Outdated or corrupt software: If your version of Spotify needs to be updated or there are corrupted files in your installation, you may see Error 102.
Server issues: Sometimes, Spotify’s servers may be down or experiencing technical difficulties, which can cause Error 102 for all users.

How to Solve Spotify Error 102

To solve Spotify Error 102, you can try the following steps:

1. Check your internet connection: Make sure your internet connection is stable and fast enough to connect to Spotify’s servers. Try resetting your internet connection or connecting to a different network.
2. Disable firewall or antivirus software: Temporarily disable any firewall or antivirus software that may be blocking Spotify’s access to the internet. Check your firewall or antivirus software’s settings to see if you can add Spotify to the list of allowed applications.
3. Update or reinstall Spotify: Make sure you have the latest version of Spotify installed, or try reinstalling the app to fix any corrupted files. To reinstall Spotify, uninstall the app from your device, restart your device, and then download and install the latest version of Spotify from the official Spotify website.
4. Clear cache and cookies: Clearing the cookies in your browser or the Spotify app may help resolve Error 102. For the Spotify app, go to Settings > Storage > Delete cache. For your browser, refer to the browser’s settings.
5. Check Spotify status: Check Spotify’s official status page to see if any known server issues may be causing Error 102. If there is a server issue, you will have to wait for Spotify to resolve the issue.

If none of these steps work, you can contact Spotify support for further assistance.

Spotify Error Code 127

How to Solve It?

• Close all running programs
• Uninstall the Spotify app, clear Spotify cache

And then reinstall Spotify

• Update your Anti-virus
• Update your windows
• Cleanup your memory
• Reinstall your Graphics driver

Why is Spotify not Working?

One of the errors that you may face when you are on Spotify is preventing you to run it flawlessly, So, it might be because of the following:

• Your cache is full
• Unstable and unreliable internet connection
• Spotify program is Down (check it here)
• Your Spotify Account Has Been Hacked

These are the common causes that make your Spotify App (no matter you are using Android, IOS, Mac or Windows) work improperly!

Keep in your mind the first thing you need to check is “If the Spotify program is Down or not”. Then clear your cache, install and install your App, these ways will work for you most of the time.

How Do I Clear Spotify Cache?

The Spotify cache stores your listening history. You can store songs that you have downloaded to play offline in the cache if you use Spotify Premium. By using the Spotify cache, tracks can be played without buffering first.

If you are looking for a method for clearing Spotify cashe on your Spotify platform, I recommend the following:
The first thing we need to do is find where your song cache is stored on your computer, which is done by following these steps:
1- Open your Spotify desktop app.
2- On the top right side of screen click on the arrow near your profile name.

3- Click on the Settings.

4- Scroll down and click on the “SHOW ADVANCED SETTINGS” .

5- Under the Offline Songs Storage part, you can find the location that Spotify saved your songs on your PC.

6- Now you can easily go to that location and clear all of them.

Conclusion

Spotify is a useful app that you can stream and download your desired songs and podcasts, besides that by spending a reasonable amount of money you can enjoy the premium facilities of this service.
But sometimes you may experience some errors while using Spotify.

The first thing you should check if you are having error with Spotify is whether the app is down or not.
Afterwards, you can solve your problem by following these steps;

• Check the network connection.
• Force your app to close and run it again.
• Restarting your devices.
• Reinstall spotify app.
  Although most of our readers are able to solve their problems by following these steps, we also listed some other solutions for other issues you’re likely to encounter with them in the text.

I hope this article helps you to achieve useful information about Spotify errors and you can enjoy listening to your desired songs and podcasts. if you have any questions about this subject, that we did not cover, please send them to us we will answer them by updating this article or in our other posts.

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